With Mantrac, you gain reliable access to genuine CAT® parts, expert service and responsive support — helping you reduce downtime and plan with confidence.
Mantrac service support is built to go beyond routine maintenance. It is designed to help you maintain performance, reduce unexpected interruptions and keep your operation prepared for what’s next. From parts availability to repair coordination and expert technical support, every element is focused on one goal — keeping your machines working when you need them most.
Next-day parts mean the availability of the genuine Cat maintenance, wear, and repair parts you need within one day of your initial contact — or you get paid for the value of the part.
With two-day repair, qualified repairs are completed within two business days from approval to proceed or when you say if another time better aligns to your schedule. Our focus is getting you back to work — or you get paid.
Get expert guidance to find the right support approach for your equipment and your business. The right solution keeps your operation moving forward.
Connect with MantracLEVEL 1 CVA: BASIC
Take control of your equipment maintenance with the Level 1 Customer Value Agreement (CVA). Designed for both new and existing Cat® machines, this plan ensures timely delivery of genuine parts, expert guidance, and simplified maintenance—helping you maximise uptime, reduce unexpected costs, and focus on your operation with confidence.
Download LEVEL 1 CVA: BASIC Brochure
LEVEL 2 CVA: LABOR
With Level 2 CVA: Labor, you get more than just parts—you get expert service. Enjoy planned maintenance parts, professional dealer labor, and equipment protection, all designed to keep your Cat® machines performing at their best while minimising unexpected repairs and operational disruptions.
Download LEVEL 2 CVA: LABOR Brochure
LEVEL 3 CVA: TOTAL MAINTENANCE & REPAIR “TM&R”
Achieve total peace of mind with the most comprehensive Customer Value Agreement. Level 3 CVA: Total Maintenance & Repair (TM&R) covers planned maintenance, repairs, expert dealer labor, and advanced equipment protection—ensuring maximum uptime, predictable costs, and full confidence in your Cat® machine performance.
Download LEVEL 3 CVA:TM&R Brochure
Every project is different – and so is every solution.
Tell us about your requirements, and a Mantrac specialist will personally review your request and contact you within 24 working hours to discuss the most suitable options for your operation.
With Mantrac, you are supported by the sole authorised CAT® dealer representative, backed by genuine parts, expert service teams, and flexible financing options.
Complete the form and let’s start the conversation.
Djibouti
Egypt
Iraq
Kenya
Liberia
Nigeria
Sierra Leone
Tanzania
Ethiopia
Uganda
United Kingdom
China