Customer Value Agreements | Mantrac Kenya | Caterpillar Dealer
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Customer Value Agreements (CVA)

Guaranteeing your asset value with comprehensive services

Be in the know about your equipment's performance and secure the costs of repairs. With a CVA, Unatrac's experienced technicians will use telematics to monitor your fleet, analysing real-time performance data and share condition reports.

In the unlikely event that an engine or piece of equipment under CVA is running inefficiently, we'll advise you on what's required. Let Unatrac bring you the peace of mind that comes with operations that keep running smoothly.

Guaranteeing your asset value with comprehensive services

Be in the know about your equipment's performance and secure the costs of repairs. With a CVA, Mantrac's experienced technicians will use telematics to monitor your fleet, analysing real-time performance data and share condition reports.

In the unlikely event that an engine or piece of equipment under CVA is running inefficiently, we'll advise you on what's required. Let Mantrac bring you the peace of mind that comes with operations that keep running smoothly.

6,000+

Asset reports
generated annually

65%

Retrofitted kits
among 2,500+ assets

2,800+

Customers under
our CVAs

Why CVAs?

As a standard, every CVA comes with condition monitoring, on-demand maintenance kits and condition monitoring services. Additionally, you have the option to customise your plan with our value added services.

Full service

Additional Service 1

Full service

Planned maintenance from experienced Mantrac technicians, as specified by Cat® or your original equipment manufacturer.

Actionable insights

Additional Service 2

Actionable insights

Performance metrics are compared against thousands of machines, providing insights to enhance operational efficiency.

Scheduled Oil Sampling

Additional Service 3

Scheduled Oil Sampling

Our S.O.SSM service employs sophisticated lab testing engine oil, coolant and diesel fuels to identify contaminants and other potentially expensive failures.

Service Report Documentation

Additional Service 4

Service Report Documentation

Thoroughly documented service history for quick referencing, service tracking and a higher equipment resale value at the end of your utilisation period.

Product Link™


Additional Service 5

Product Link™


Get immediate alerts on performance parameters, including fault codes and idling data, so you can make timely interventions and protect operational uptime.

Best Fluids

Additional Service 6

Best Fluids

For all your servicing needs, we will use the industry-leading Cat fluids for minimal waste and reduced wear on your assets, irrespective of the manufacturer.