Mantrac logo 07006268722

Stop Downtime. Protect Your Revenue.

Get expert remote diagnostics and proactive support in minutes.

 

Every minute of idle equipment is a hit to your bottom line. 

When a machine stops, or a generator fails, your revenue stops with it. The Mantrac Digital Service Centre (DSC) is our answer to the high cost of waiting. By connecting you directly with technical experts via remote diagnostics, we move your operations from reactive repairs to proactive revenue protection.

Help starts the moment you contact us, identifying and resolving potential issues before they cause an expensive shutdown.

07006268722
[email protected]
GET SUPPORT NOW

Your Equipment. Our Technology. One Powerful Partnership.

Remote Analysis

Remote Diagnostics

Faster Resolution

Zero
Cost

Telematics Ready

Digital Service Centre Benefits

Trusted by Nigerian Leading Industries

100% Expert-Led:
Direct access to Cat® certified technical specialists.

Rapid Response:
Reducing typical diagnosis time from hours to minutes.

National Coverage:
Supporting construction and power projects across all 36 states.

World-Class Tech:
Powered by Caterpillar’s global digital service standards.

How to Get Support

From construction fleets to power systems, the Digital Service Centre provides proactive oversight to keep your operations running. We offer a structured two-tier support approach, from immediate troubleshooting to advanced technical analysis, to identify anomalies before they cause a shutdown, helping you maximise uptime and protect your revenue.

LEVEL 1

REMOTE ANALYSIS

Quick assessment. Immediate insight.
Our experts remotely review available equipment data to identify faults and guide you to a fast resolution, often without the need for an on-site technician.

LEVEL 2

REMOTE DIAGNOSTICS

Face-to-face technical support, anywhere.
For more complex issues, a diagnostics expert connects with you via live video to troubleshoot the equipment together in real-time -providing deeper technical support without waiting for a site visit.

Connected or Not, We’ve Got You Covered.

The Digital Service Centre 

is designed to support your entire fleet. If you're already using Cat® Product Link™, our experts use your data to proactively protect your uptime. If your assets aren't connected yet, you can still access our structured remote technical support today.

Want the ultimate protection? 

Ask our team about retrofitting your equipment with Product Link™ for 24/7 predictive health monitoring and advanced diagnostics.

We’ll handle the installation and activation quickly, easily, and professionally.

Don't Wait for the Next Failure.

Submit a request via our online form or contact our experts directly. 

⦿ Our team is available:
Monday –  Thursday, 7:30 AM – 4:30 PM.
Friday, 7:30 AM – 4:00 PM.
Saturday – Sunday: Closed

⦿ Phone: 0700-MANTRAC (0700-6268722) – Option 4

⦿ Email: [email protected]

Need support now?

I’m interested in upgrading my equipment with Product Link for proactive support

Note: This form is intended only for creating new service requests. For updates or follow-ups on existing requests, please refer to the communication thread or contact your assigned agent directly.

 

Expert Support. Proactive Diagnostics. Maximum Uptime.

The Digital Service Centre is built to meet the urgency of modern operations, delivering rapid support, deeper insights, and greater reliability.