Digital Center-Vision Link | Mantrac Nigeria | Caterpillar Dealer

Introducing Our New Digital Service Center – Faster Support. Less Downtime. Zero Cost

We are changing the way we support you.

At Mantrac Nigeria, we’ve listened to your feedback and recognized there’s a smarter way to reduce equipment downtime, speed up resolutions, and help you get more from your equipment. That’s why we are excited to introduce our brand-new Digital Service Center – your direct line to faster, expert support without waiting for an on-site visit.

What’s New?

Our Digital Service Center now offers two Powerful levels of virtual support to resolve equipment issues quickly and efficiently

Level 1: Remote Analysis

Our experts remotely access your equipment data, identify the issue, and guide you toward a solution – often fixing the problem without sending a technician.

Level 2: Remote Diagnostics & Digital Trouble Shooting

Need more hands-on help? We’ll connect you with an expert remote diagnostics technician via live video call for a deeper look and real-time hands-on guidance.

Why use the Digital Service Center?

Faster recovery - Get back to work in hours, not days

Cost Saving – Avoid unnecessary callout and travel charges

Smarter technician visits – when an in-person visit is needed, we already know the problem and send the right tools and parts.

No extra cost – this service is included as part of our commitment to you.

Easy to access – reach us via our dedicated hotline or email. No apps, no hassle.

Built around you – support that works around your schedule and operational needs.

Telematics – Enabled? Even Better

If your equipment is equipped with a Caterpillar Product Link device, our team can go even deeper with real-time condition monitoring, enabling predictive support and early issue detection.

Not connected yet? Talk to us about how easy it is to get started and unlock even more proactive support

 

Ready to use the Digital Service Center?

 

Your Equipment. Our Technology. One Powerful Partnership.

Together we will keep your operations moving - Smarter, Faster, and without extra cost