We were first established in 2015 as Clarke Group and had a variety of specialties, but now concentrate on agriculture. On our 600-hectare farm, we have eucalyptus trees, maze and some livestock, although our major product at the moment is coffee. We have a backhoe loader (428F) from our Cat dealer Mantrac that clears land, pulls stumps and it even helped us build a wet mill.
Patricia Namatovu,
Head Administrator
We prefer using Mantrac instead of someone else because the 428F comes from Caterpillar, and in my experience, it’s better to work with the company and people that have supplied the machinery because they understand it better.
Cat dealer Mantrac has Genuine parts, and the aftersales services are really good, which is why we keep coming back. At the end of the day, if you just go out into the market for parts and service you are likely not going to get the quality needed.
I’ve also been using parts.cat.com. It’s really convenient, especially since we do all our own service and maintenance – and because of the pandemic. We learned a lot about the machine from the people at Mantrac and it helps to have alternative means of purchase. I think it’s a good innovation and the online discount helps too.
I think that Cat machines are durable, and so are the parts. Together, it means we don’t have to replace the same parts very frequently. Once the parts are in, they’re good for a really long time.
And, with Mantrac, we’re getting exactly what we need. They are available for site visits, consultations, to purchase parts and make informed recommendations. We are happy with them.