CVA WITH SERVICES COMMITMENT
With Services Commitment in your next Customer Value Agreement (CVA), your dealer service technician and genuine Cat® parts will be there when promised.
HERE’S HOW IT WORKS
SERVICE RESPONSE TIME
- Same day confirmation of scheduled service.
- Diagnostics before arrival.
- Technician on site the second business day or on your preferred date, to fix or diagnose repairs
- If the technician doesn't arrive on time, you'll receive free TA1.5 inspection on the selected machine.
PARTS AVAILABILITY
- Your maintenance parts will be available the next business day, or on your preferred date.
- Your common repair parts will be available the second business day, or on your preferred date.
- If your parts don’t arrive on time, you’ll receive a credit for the value of the parts up to 1,500,000 Nairas.
This offer is applicable on the construction machines only. Terms & Condition apply.